An essential read for anyone who wants to become a supervisor or manager in the hospitality or tourism industry. Written by Lynn Van Der Wagen, Supervision And Leadership In Tourism And Hospitality focuses on managing workplace operations, the management of staff, job design, selection and training and much more. Presented in a paperback design, this book provides invaluable insight into all aspects of leadership, helping you learn how to deal with policies and procedures in detail. ISBN 9780304706860.